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Privacy Policy

A legal disclaimer

Effective Date: 08.08.2025

This Privacy Policy explains how Cogan’s Canine Care collects, uses, and protects your personal information when you use our website or services. Your privacy matters, and I’m committed to being transparent and respectful with your data.

1. Who I Am

Cogan’s Canine Care is a small, independent dog walking service based in South Leeds, UK. The business is owned and operated by Chloe Thompson.

If you have any questions about this policy, you can contact me at:
📧 woof@coganscaninecare.co.uk
📞 07591 961917

2. What Information I Collect

I may collect and store the following personal information:

When you use the website or make an enquiry:

  • Your name

  • Email address

  • Phone number

  • Address (if you choose to provide it)

  • Your dog's details (e.g. name, breed, age, temperament)

  • Any additional info you voluntarily provide via forms or messages

Automatically via the website:

  • IP address

  • Browser type and version

  • Pages visited and time spent on site
    (This helps me understand how people use the website, using basic analytics tools.)

3. How I Use Your Information

I only use your information to:

  • Respond to your enquiries or booking requests

  • Provide agreed dog walking or pet care services

  • Manage appointments, communications, and invoices

  • Keep in touch with you about your dog’s care

  • Occasionally share updates, news, or offers (only if you’ve given consent)

4. How I Store and Protect Your Data

Your personal data is stored securely, either digitally in password-protected systems or in locked storage if paper-based. I do not share, sell, or trade your information with anyone else.

Any third-party tools I use (such as Google Forms, website analytics, or email providers) are GDPR-compliant and trusted for safe data handling.

5. Cookies & Website Analytics

This website may use cookies, small text files stored on your device to improve site performance and visitor experience. These may track basic usage stats (like which pages are visited most often).

You can manage or disable cookies at any time via your browser settings.

6. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data I hold about you

  • Request corrections to your information

  • Ask for your data to be deleted (where appropriate)

  • Withdraw consent to marketing communications

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To request access or changes, simply contact me at woof@coganscaninecare.co.uk.

7. How Long I Keep Your Information

I only keep your personal information for as long as necessary to provide services and meet legal or insurance obligations. After that, it will be securely deleted or anonymised.

8. Third-Party Links

This website may occasionally link to other websites (e.g. social media or recommended resources). I’m not responsible for the privacy practices of these external sites, so I encourage you to read their policies if you click through.

9. Changes to This Policy

This policy may be updated from time to time to stay aligned with legal or service changes. The latest version will always be posted on the website with the effective date.

10. Contact

If you have any concerns, questions, or requests related to your data, please get in touch:

Chloe Thompson
Cogan’s Canine Care
📧 woof@coganscaninecare.co.uk
📞 07591 961917

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